给各位看一下联合航空的文,贴在他们自己的官方脸书.
https://i.imgur.com/QV0mURU.jpg
https://i.imgur.com/m2JQQCZ.jpg
https://i.imgur.com/rjkiFXR.jpg
For 9-year-old Nylah's first-ever plane ride, her mom Nikki came prepared to h
elp our crew understand how to help her daughter's trip go smoothly. The notes
Nylah handed out read:
“This is my first time flying on an airplane... I’m very friendly and love t
o chat with people, so if you need any help passing out snacks or greeting peo
ple, I’m your girl! I would love to be helpful!”
Throughout the flight, our crew invited Nylah to pass out drinks and snacks. O
n the return trip, she was invited to the flight deck to meet the captain and
first officer. But for a parent traveling with a child with autism, Tourette S
yndrome, ADHD, anxiety and OCD, this was about much more than a VIP experience
.
Nikki shared that the United team “showed true kindness. They took a potentia
lly difficult situation and made it such a positive experience for all of us.
Thank you for getting us to our destination and for making a potentially diffi
cult situation into a beautiful memory.”
We can't wait to see where Nylah's adventures take her next.
心得:
我认为大家要懂得挑战权威,现在明明是政府有问题、规定有问题,就不需要像抓耙子一
样、像小人得势一样、好像抓到什么把柄可以好好修理别人。 抓耙子这个词,就是在规
定不合理的场合,却利用来对付别人,而无视于规定、主管机关本身到底合不合理。