我自己在准备 behavior questions 的时候,
会把题目按照不同类型分类,
这样你在回答的时候,知道某种情况的问题大致是可以回答哪一种答案。
再来列下各别问题的答案,但这里要注意的是
面试官问的问题,其实是隐含他想知道的事情,比如说这题 :
"Tell me about a time you failed. How did you deal with the situation?"
面试官其实是想知道 :
* 你是否愿意承担责任,不是找借口或是责怪别人,而是从错误中学习,
并且利用此经验在下一次处理事情上。
这边回答的技巧是 :
* 不要说自己从没失败过
* 简短的举出实例说明
* 但不能是频繁发生的问题 (会显示你很粗心,没学到教训),或是很严重比如损失好几万
的订单 (讲了应该会不敢用你)
* 不要找借口,不要抱怨,不要把错怪在别人身上
* 显示出你从这件事学到什么,怎么避免下次再发生
回答范例可以按照 Situation, Action, Result 去回答
Situation (情况): I was managing a project for one of our biggest clients in
my previous company, and I was so eager to please them that I told them we
could finish the project within 2 weeks. I thought this was doable, but it
ended up taking 3 weeks and they were not happy. Looking back, I realized I
should have been more conservative in my estimate to the client. I realized
that a client isn't going to be upset if you're clear about the timeline in
advance, but they are going to be disappointed if you promise something and
then don't deliver.
Action (行动): So I took this experience and used it to become much better at
managing the expectations of clients during projects I oversee
Result (结果): on the next project with a different client, I told them it'd
take 4 weeks and we finished in 3. They were very happy about this.
别人问问题的时候,也不一定要直接回答,可以先反问对方,
厘清说对方想问这个问题的用意,而且这样也有更多互动,
显示出你是会去思考问题的人,而不是只会回答。
比如说对方问 : Do you think you are a good developer?
你可以反问说 : How do you define the definition of good?
The developer who can write the good code? Or they have good communication
skills?
上面的 SAT 只是个大纲,不需要把答案背起来,知道怎么讲就好。
在面试过程中可以把对方当成未来同事来看,
不把对方当陌生人回答的很正经拘谨 (当然也不是说要搞笑的意思),
是彼此之前有沟通和交流,让对方觉得跟你当同事会很不错;
然后有些问题可能会问到不好回答的点,
比如说工作之间为什么会有 gap,这种先想好答案比较不会慌乱,
如果答案是有点负面的,稍微修饰一下会比较好。
那我自己是这样分类,你也可以建立自己的专属分类
1.自身相关问题
(1) Why do you want to work in the xxx country?
(2) What do you want to earn from this job?
(3) ...Some other related questions about your resume.
2. 冲突处理
(1) Describe a time when your boss was wrong. How did you handle the
situation?
3. 压力处理
(1) Tell me about a time you were under a lot of pressure. What was going on,
and how did you get through it?
(2) How do you deal with pressure or stressful situations?
(3) Tell me about how you worked effectively under pressure.
How did you handle meeting a tight deadline?
4. 环境适应
(1) How well do you handle change?
(2) Tell me about a challenge or conflict you’ve faced at work and how you
dealt with it.
5. 工作伦理
(1) What do you like most and least about your current job?
6. 失败处理
(1) Tell me about a time you failed. How did you deal with the situation?
(2) Have you ever made a mistake? How did you handle it?
7. 组内合作
(1) Tell me about a time you disagreed with a decision. What did you do?
(2) What do you do if you disagree with your boss?
(3) Describe a time when you struggled to build a relationship with someone
important. How did you eventually overcome that?
8. 面对挑战
(1) Give an example of a goal you reached and tell me how you achieved it.
(2) At your current job, what are you most proud of?
9. 做决定
(1) Did you ever make a risky decision? Why? How did you handle it?
(2) Did you ever postpone making a decision? Why?
(3) Describe a decision you made that wasn’t popular and how you handled
implementing it.
10. 其他
(1) How would your former boss describe you?
我有用 HackMD 针对 behavior questions 系列做整理,
包括 What They Want to Know && tips 可以参考看看,希望多少帮到你 :D
里面也有一些工程师给予回馈,有兴趣的话也可以参与共笔
https://tinyurl.com/yschen25-behavior-questions