[问题]ASOS寄信来说取消订单,结果却出货了

楼主: loken0408 (男人野蛮剑)   2016-06-27 23:40:46
25号收到ASOS寄来的信
说取消订单并退款,上ASOS网站看那笔订单状态也显示取消
Hello,
We’re writing with an update about your recent order 212802982.
We’re sorry to let you know your order has been cancelled due to a tech
glitch.
As we haven't debited your account, you won't see a transaction on your card
statement. The funds may be removed from your available balance for a short
time, but will become available again.
We understand this isn’t the news you were hoping for. If you still want the
items and they're still in stock, please order them through our website as
normal.
If you have any questions, please get in touch through our Help portal – we’
ll be happy to help.
Best wishes,
ASOS Customer Care
结果今天在上去看,发现这笔订单出货了....
http://imgur.com/fRCQxp5
因为订单取消原因我又重新下标
等于是买了2次同样商品
3笔订单都出货了...
http://imgur.com/IsC1aw0
结果要选择退货
退货页面却没有那笔订单....
http://imgur.com/AxHg5ja
这到底是什么情形??
第一次在ASOS购买东西就中标...
作者: forever37520 (琦琦)   2016-06-28 08:41:00
我也是被取消 但也是一样显示寄出

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