我在昨天ASOS故障前30分钟购买东西也付款成功
刚收到ASOS来信，因为系统故障要取消订单...
ASOS可以无缘无故取消订单?
可是我看订单编号212802982并没有取消订单阿...
http://imgur.com/KvjBYfu
购买清单也没不见
http://imgur.com/3aVlXGt
所以这到底是有没有取消订单啊??
以下是ASOS寄来的信
Hello,
We’re writing with an update about your recent order 212802982.
We’re sorry to let you know your order has been cancelled due to a tech
glitch.
As we haven't debited your account, you won't see a transaction on your card
statement. The funds may be removed from your available balance for a short
time, but will become available again.
We understand this isn’t the news you were hoping for. If you still want the
items and they're still in stock, please order them through our website as
normal.
If you have any questions, please get in touch through our Help portal – we’
ll be happy to help.
Best wishes,
ASOS Customer Care