UA CEO 官方回应:
Response to United Express Flight 3411
April 10, 2017
“This is an upsetting event to all of us here at United. I apologize for
having to re-accommodate these customers. Our team is moving with a sense of
urgency to work with the authorities and conduct our own detailed review of
what happened. We are also reaching out to this passenger to talk directly to
him and further address and resolve this situation.”
– Oscar Munoz, CEO, United Airlines