https://goo.gl/jMHPvv
This is an upsetting event to all of us here at United. I apologize for
having to re-accomodate these customers. Our team is moving with a sense of
urgency to work with the authorities and conduct our own detailed review of
what happened. We are also reaching out to this passenger to talk directly
to him and further address and resolve this situation.
CEO出来提油救火，用了re-accomodate 这个词来解释把乘客拖出去的行为
所以fb留言底下一面倒，超多人声称这辈子不会再坐UA
说真的我看了影片也觉得很夸张 旁边也是一堆民众都拿起手机来拍
而且美国常常发生超卖要拉人的事情
可能大部分常搭飞机的美国人多少都看过听过碰过超卖拉人
UA这种处理方式真的会引起超大的负面宣传
BBC的新闻引用了网友评论但是相对中立?
https://goo.gl/FzZqmM
里面有提到 也是有人质疑说正常程序底下应该拉人会有补偿措施 不至于弄成这样
应该是另有隐情
不过事情就是发生了
而且才没发生多久已经病毒式疯传
不管最后真相如何 UA绝对是最大的输家