【公司名称】艺珂人事顾问股份有限公司
【工作职缺】Technical Support
【工作内容】
* Provide an excellent level of IT support to onsite, remote and
traveling users.
* Ensure that solutions comply with global standards.
* Maintain Disaster Recovery environment for each business unit.
* Attain sufficient knowledge of the in-house and third party applications,
in order to quickly identify and organize a solution for any related
problem.
* Manage or assist with any IT related project as required.
* Escalate problems to vendors and in-house experts when required.
* Ensure open issues are passed to appropriate staff at the end of each shift.
* Provide regular status reports to management.
* Ensure documentation is kept up-to-date and accurate.
* Ensure that all helpdesk calls and service requests are logged, processed
and monitored according to company procedures and within SLA.
【工作条件】
* Bachelor's Degree in Computer Science or related field.
* Current Microsoft Certified Software Engineer (MCSE) accreditation..
* A firm understanding of LAN\WAN technologies, a solid understanding
of TCP/IP networking.
* The skills to provide broadband and VPN troubleshooting.
* The ability to support personal organizers such as BlackBerry, iPad,
iPhone devices.
* An excellent understanding of Windows, mainframe and UNIX connectivity
software such as Citrix, Rumba and Exceed.
【工作地点】台北市信义区
【工作时间】周一至周五 7:00-16:00
【月休】周休二日.
【公司福利】另订
【薪资范围】年薪600-900K, 月薪约50K-75K
【需求人数】1名
【联络人/连络方式】
艺珂人事 HAZE YU 游小姐(02-77188824) haze.yu@adecco.com
请将中英文履历表(附照片)寄至联络人email,并注明应征项目即可, 谢谢!
ADECCO 个资声明http://www.adecco.com.tw/Adecco-PM-01-F01.pdf
【其他备注】N/A