嗨，
我是Teamson的执行长，也是上一篇文章提及的“在美国的老板”。
很抱歉我的中文不是很好，所以也附上了一份我亲自写的英文版本。
首先，我要感谢大家在这里分享的反馈。虽然Teamson自1997年成立于美国纽约，
但我们3年前才在台湾台北成立办公室并试运行MA计划。
在台北办公室成立后的第一年和第二年的大部分时间里，
我们只有3至4名团队成员，无论是组织文化、管理与工作方式，
都更像是一间年轻的初创公司。过去一年的拓展中，台北办公室的团队成员增加了三倍，
然而由于快速扩张、文化差异，以及我们的管理团队大部分都在美国，
台湾缺少有经验的团队成员，一路走来，我们确实犯了一些错误。
我真诚地向那些对公司有更高的期望，而曾经对我们失望的团队成员表示歉意。
我们现阶段的任务，是关注正在和我们一起努力的团队成员，
确保所有的付出能够让团队成长，进而带来优渥的报酬。
我们每天与世界上最著名的零售和电子商务公司，如Amazon、Target、Wayfair、
Costco、天猫、京东等，一起参与品牌的策略和执行工作，
我们每天也在累积美国，加拿大，英国，德国，智利，中国，韩国等
国际电子商务的实务经验。我们的确不完美，但我们正在改善。
现在我们的团队有经验丰富的成员和专业HR，以帮助我们检视公司管理政策，
并研究和实施改进的方法，以提高我们团队成员在工作过程的满意度。
再次感谢各位的反馈，我们将检讨这些意见，
建立一个无论让前团队成员或现在的成员都能引以为豪的全球知名品牌，
并确保这个经验是美好而愉快的。
Hi,
I am the President of Teamson. The “Boss” in the US mentioned in this post.
First of all, I would like to thank everyone for the feedback shared here.
It is much appreciated. Although we have been established in NY, USA
since 1997, 19 years ago, our Taiwan office is only 3 years old.
We only had 3~4 teammates in Taipei for the most part of the first and
second year, and only in the past year have we dramatically
expand the Taipei office, tripling its size. However, our office in Taipei
is really more akin to a young start-up, and we have certainly made
some mistakes due to the quick expansion, the cultural differences,
and the fact our management team is mostly based in the US and we lacked
experienced managers in Taiwan.
My sincere apologies to those who have high hopes for us that were not met.
Our primary focus is on our teammates who are with us, who are doing
amazing work and many are involved in the strategic
and brand level globally with some of the most famous retail and
e-commerce companies in the world, such as Amazon, Wayfair,
Costco, T-Mall, etc, to make sure they are well compensated for hard work
and our brands growth. We are confident in the real-world experience
that our teammates are learning in the global e-commerce arena
working with channels in diverse countries such as US, Canada, UK,
Germany, Chile, Korea, etc., and not just on the Greater China market
for many brand offices in Taiwan. We are bringing more experienced managers
and also professional HR to help us review our policies, and
improve the experience of our teammates.
Thank you again for the feedback, we appreciate them, and will use them
to help our teammates have a more enjoyable time with us
while we try to build global brands that our teammates,
whether former or current, can be proud of.