[请益] 练习写回复客诉英文书信,想请前辈指教:)

楼主: aqua2012 (aqua2012)   2016-05-22 17:00:57
如题,是IT 方面的商业书信练习~~
尤其文法跟礼貌的语气不太拿手,希望大大们尽情指教 :D
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Subject: Recovery of System Error
Dear valued customer,
Thank you for your reminding. I am sorry to hear about the problems you have
experienced with our system.
After we investigated, the error you pointed out actually resulted from
incorrect settings of the configuration file, instead of any fault in our
source code.
Fortunately, we have fixed the configuration file as attached, and the error
should be solved after you update the file. However, if any other problems
occur, feel free to contact us anytime by e-mail or calling 1234-5678. Once
again, we apologize for the inconvenience.
Yours sincerely.
再次感谢 :))
作者: ndd2 (ndd2)   2016-05-22 19:42:00
result from 动词词组,前面不要配be动词(is)after you "update" the file
楼主: aqua2012 (aqua2012)   2016-05-22 19:57:00
感谢:) 文法错误已修正~ 不知道还有没有不恰当之处?
作者: lovemelissa (冰雪奇缘)   2016-05-22 21:20:00
the error should前面少了连接词
楼主: aqua2012 (aqua2012)   2016-05-22 21:27:00
谢谢楼上,已修正~
作者: wohtp (会喵喵叫的大叔)   2016-05-23 13:18:00
不过,总之都是从“请人入座”这个基本语意延伸出来的推错篇...
作者: alixia (Celery)   2016-05-24 07:26:00
"Thank you for your reminding" 是在谢什么?
作者: waggy (Let's go, pal!)   2016-05-25 15:49:00
建议原po看一下实际的客服信再照着写

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