※ [本文转录自 hypermall 看板 #1NQDuIwS ]
作者: akstyle (下地狱只是个回家的概念) 看板: hypermall
标题: Re: [闲聊] 燕麦退货,costco 放大决招了
时间: Tue Jun 21 14:26:23 2016
前面原文恕删
此文为代PO 已经过同意
朋友在周日就写了一封信给了美国总部
信件内容提要:
1.你们的商业契约里明文百分之百可退,为何变成一定要有实物才能退?
2.而且我买的还是不合法的贵格,为何一定要有实物才能退?
3.如果一定要有实物才可退?为何我亲眼看到有外国人只拿了一张卡,
没带任何东西就可以退货?而且他还不是退"贵格"
而照台中店当日6/18副店长林淑升的说法:因为是生鲜 所以可无物退款
重点来了,当天那个老外他明明退的不是生鲜食品
因此我质疑是否只有台湾人一定要有物才可退?
而外国人不用?
这到底是各店政策问题?还是单纯的种族歧视问题?
信件内容:
I am disappoint that your return policy and your employee. First, you argue
that "we guarantee your satisfaction on every product we sell with a full
refund." However, you do not mention I need to give you the product I bought
from you rather than my purchase history recorded in my member card. Second,
the assistant manager and the duty manager are the same person so that I
cannot appeal my request to different manager. The last, why can foreigners
refund without bringing the products they bought, but Taiwanese cannot. Is
this racial discrimination?
By the way, I am _________, and my member number is ___________