购买ASOS的洋装，收到后有明显大破洞，附上照片写信告知客服后
回信有提到"I can refund your postage costs for you"
接着进SKYNET办理退货，选择来家里取货，邮资总共为495台币
回信给asos客服时，有把skynet收据清单一起附给客服
但客服的回信提到会退我5.9英磅....? 跟我刷退的金额不一样啊!!!
请问一下有其他人也遇过这问题吗? 是我那里有出错或表达错误?
我要如何再次回复给客服? 才会退我完整费用
以下为客服回我的信件内容，请大家帮忙解答，感谢感谢
Hello Wu,
Thanks for getting back to me so quickly, its very helpful. I can sort this
out for you now, Wu. I can refund you GBP to the nearest amount of TWD.
I’m pleased to let you know that I’ve arranged for your refund of ￡5.90
to be made to your Visa Card . Depending on your card issuer or bank, the
money can take 5-10 working days to appear in your account. If we’re not
able to issue your refund as expected, we’ll be in touch.