Re: [情报] 马自达已经被澳洲政府消委会正式提告了

楼主: jackie0414 (哇哈哈)   2019-11-02 13:54:00
※ 引述《SakuraHana (樱花)》之铭言:
: https://www.mobile01.com/topicdetail.php?f=276&t=5939258
: https://tinyurl.com/yyyjxh3c
: 澳洲消费者还是有保障的,不像台湾人只能被马自达乎弄,
: 另外之前很多护航的,现在被澳洲证明车子就是有问题。
: 最后附上马六车主失去动力的影片,昨天出炉新鲜的~
: https://www.youtube.com/watch?v=3CZ6AHZG6c8
看了一下原文 指控得满严重的 以下简单翻译:
The Australian Competition & Consumer Commission (ACCC) has accused Mazda
Australia of engaging in "unconscionable conduct" and making "false or
misleading representations" in its dealings with consumers who bought Mazda
vehicles between 2013 and 2017.
ACCC指控马自达以不道德及误导的处理方式对待购买2013-2017马自达车款的消费者
The case concerns seven vehicles purchased by individual consumers across six
Mazda models, with the consumer watchdog alleging that these customers
experienced faults with their vehicles within a year or two of purchase.
这些消费者在购车(共六款车型 七种车)后的一到两年间就发现了瑕疵
The faults, which affected the buyers' ability to use their cars, included
cars unexpectedly losing power and decelerating while they were being driven,
the ACCC explained. The vehicles were taken to Mazda dealers for repeated
repairs, including multiple engine replacements. One car was off the road for
four months within a six month period, the consumer watchdog said.
这些瑕疵包括无预警的失去动力 或是行驶中突然减速
车子送到经销商处进行反复的维修甚至多次的引擎更换
其中一辆车甚至在六个月内 就有四个月处于无法行驶的状态
After repeatedly attempting to repair the faults, Mazda pressured the
consumers to "accept offers that were less than what they were entitled to",
the ACCC said. Mazda offered to refund only a part of the car’s purchase
price, or offered a replacement car only if the customer made a significant
payment. In one instance, the carmaker only offered an extended warranty and
free service, according to the consumer watchdog.
经过反复的维修仍无法解决问题后 马自达逼迫消费者接受不合理的要求
包括只提供一部分的重新购车费用 或在消费者付出可观的费用后才给予更换车款
其中一个例子甚至是只提供延长保固及免费服务
“We allege that Mazda repeatedly refused to provide a refund or a
replacement at no cost to the consumers and pressured them to accept lesser
offers which were made by Mazda only after multiple failures of the vehicles
and repeated attempted repairs,” ACCC chairman Rod Sims said in a statement.
我们指控马自达明知众多车款有所瑕疵且维修多次仍无效
却一再拒绝免费提供换车或购车费用
并强迫消费者接受低价的赔偿方案
“In short, our case is that Mazda gave these consumers the ‘run around’
while denying their consumer guarantee rights.
总而言之 马自达一再以推托的方式 否定了消费者应有的权利
“If a vehicle cannot be repaired within a reasonable time or at all,
consumers have a right under the Australian Consumer Law to a refund or
replacement, and manufacturers cannot refuse these claims," he said.
如果车辆无法在合理的时间内维修好 在澳洲消费者法律保障下
消费者有权获得更换新车或再购车费用 车商不得拒绝他们的要求
The affected cars included models Mazda 2, Mazda 6, Mazda CX-5, Mazda CX-5B,
Mazda CX-3 and Mazda BT-50.
受到影响的车款包括 马二 马六 CX-5 CX-5B CX-3和 BT-50
作者: justhandsome (香薄荷)   2019-11-02 21:06:00
二手Bmw友达lucky哥:牌子问题,如果t牌就没事

Links booklink

Contact Us: admin [ a t ] ucptt.com