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2016-10-25 16:37:42消费者报告在去年底公布了2015年的Best car,Tesla占据了前两名[1]
第一名是Model S P85D
第二名是Model S
Benz跟Audi也有两辆车同时进榜,但是是不同车型(E250-S550和A8-A6)
夸张的是消费者报告去年稍早的时候宣布他们不得不修改他们的评分系统
因为P85D在100分的满分中拿到了破表的103分,修改过后变更为100分
这不仅是最好的电动车,而是最好的车。
更厉害的是,Tesla在车主满意度的调查中,维修及服务的满意度是有史以来最高的
不过就在这个宣布几个星期之后,消费者报告停止推荐Model S
这是因为车辆的可靠性问题
早期的Model S有少数车辆具有驱动单元方面的问题,必须更换才能解决
不过这些驱动单元方面的问题是相当容易解决的
绝大部分问题都在2015年就已经解决
而根据消费者报告自己的调查,有97%的车主对于会不会再次购买Model S给了肯定的答案
可靠性问题就是消费者报告在2015年中时取消对Model S推荐的原因
这在当时是一个很大的新闻
而2016年的现在,消费者报告又重新推荐了Model S
因为根据他们的调查[2],Model S的可靠性已经提高到高于平均的水准
所以又重新向消费者推荐Model S这款车
至于Model X,消费者报告还没有对他进行道路测试
通常都会经过一段时间之后再进行测试与发布结果,以避免影响一些早期的问题
另外值得一提的是
Tesla今年稍早的时候聘请了Apple 的Reliability Director
(这职务是在负责可靠性工作)
以便在扩大产能的时候能得到与iPhone类似的可靠性。
来源:
[1]: http://www.consumerreports.org/cars/the-best-cars-of-2015/
[2]: https://goo.gl/JpEL2s
PS:
以上不是完全照着原文写的,有很多是参考去年相关的新闻写出来的
所以有些东西原文没有提到也不要觉得奇怪
=============================底下原文==============================
https://goo.gl/m3OZEO
Tesla Model S re-earns Consumer Reports’ recommendation on improved
reliability
Consumer Reports really likes the Model S. Last year, it somehow managed to
place both first and second in their “best cars of 2015” list, and the P85D
broke their rating system by scoring 103 out of 100 points – beating the
previous 85kWh model which had previously been described as the “best car
ever” when it scored 99 out of 100 on the same scale. That’s right, not
the best EV ever, but the best car ever. It has also topped their list with
the highest owner satisfaction ratings ever seen in multiple surveys of their
subscribers, as well as the highest satisfaction for repairs and service.
So last year, when Consumer Reports rescinded their recommendation, it was
big news. But today, Consumer Reports has reversed that decision based on
new reliability ratings, and now that the Model S is back in “average”
reliability range, it means that Consumer Reports can once again recommend
that consumers buy it.
Consumer Reports doesn’t only recommend cars based on their road test or
consumer satisfaction scores, but also on their reliability ratings. If a
car is below-average in reliability, Consumer Reports will not recommend it.
Last year, Tesla found an issue with its early drive units and many cars had
to come in for drive unit replacements. While the fix ended up being fairly
easy and not very costly for Tesla or time consuming for owners, the number
of repair visits exceeded Consumer Reports’ threshold for “average”
reliability, which resulted in Tesla dropping from their “recommended” list.
But after Tesla’s fixes, reliability issues decreased by 50%, which was
enough for the Model S to earn its way out of the “below average”
reliability category.
Consumer Reports has not yet rated the Model X with a road test, but they
have issued a warning about reliability of early models. The report today
mentions many problems with the falcon wing doors, which were a significant
part of early Model X production delays and poor reliability on the first
delivered cars.
Consumer Reports generally waits a while before issuing road test and
reliability scores, so as to not be overly affected by the problems of a few
early models, so it will be interesting to see how the data works out once
they issue a formal recommendation for the Model X.
It is likely that a similar story will play out as with the Model S – the
car is fantastic, owners love it, but early reliability problems may stop
Consumer Reports from recommending the car until later models achieve better
reliability. Even those early reliability problems do not seem too
cumbersome to owners, though, given that Tesla has earned the aforementioned
top marks for service and repair.
The Model X first entered production officially in September 2015, but volume
production really only started in mid-2016. Earlier this year, we reported on
Tesla hiring Apple’s Reliability Director to scale up production with
iPhone-like dependability.