[公司名称] Robert Walters 代外商征IT Support Engineer (rotation required)
官方网站: http://www.robertwalters.com.tw
[工作职缺]: IT Support Engineer
[工作内容]
Company Overview:
Prestigious multinational company in the gaming industry looking for young tal
ents in Taiwan. If you're looking for a company with a young, challenging, and
flexible vibe, this is the perfect company for you. Not only is it young and
challenging, the company focuses on employees' career development and provides
the best training and mentorship for the best talents in Taiwan.
Job Responsibilities:
? Contribute to a positive and cohesive team
? Monitor alerts and events raised from monitoring tools such as Micro
soft's SCOM, in-house monitoring systems, 3rd party applications and other spe
cialist requirements by associated departments.
? SQL server scripting / maintenance.
? Investigate, troubleshoot, problem solve and escalations are require
d on all events, alerts and reported issues to achieve and maintain company se
rvice level up time and resolution requirements.
? Performs effective troubleshooting & escalations for identified issu
es
? Ensure all client communication channels are functional & attend to
24/7
? Provides Network and IT system technical support
? Does shift work
[征求条件]
? Relevant Degree or Tertiary qualification (Example BSc IT / BSc IS)
? Good communication in English and Mandarin
? Microsoft Certified IT Professional (MCITP 2008) and/or
Microsoft Certified Solutions Expert (MCSE 2012) highly desired
? Any modules or certification covering Microsoft SQL 2008 / 2012 / 20
14
? 3 or more years IT experience
? Time Management
? Good people interaction skills
? Good knowledge and Understanding of Networking Basics and Topology
? IT Support Framework Guidelines and Process
? Use and Understanding of Ops Centre Support Infrastructure Component
s & Tools
? Microsoft Windows Server Administration
? Good Working Knowledge of Microsoft SQL, Server and products
[工作地点] 台北市内湖区
[工作时间] 轮班制 (轮晚班每两周休6天)
[薪资范围] Monthly: 60k - 80k
[需求人数] 3 人
[联络人/联络方式]
If interested, please send your resume to Jennifer Fu. Please don’t hesitate
to contact me with any questions.
jennifer.fu@robertwalters.com.tw