: 个人背景及工作经历跟CS完全无关,只有英文还过得去,履历上写得很清楚
: 有点担心被找去做HR业绩..
: 工作内容如下:
: 1. Provide services for global end users and distributors.
: 2. Analyze and organize technical tickets/e-mails by category.
: 3. International and domestic phone support.
: 4. Cross-department cooperation to improve product development.
: 5. Create outstanding user experience.
: 加分条件:
: 1. Excellent English reading and writing skills, speaking ability is a plus.
: 2. Flexibility for task rotation.
: 3. Experience in customer service in IT field.
: 4. Enthusiastic about 3C/NAS/Technology.
: 5. Linux and networking knowledge is a plus.
: 想请问各位前辈此职位相关资讯(面试,薪资,工作内容等)
: 也可站内信,十分感谢!
请问这个缺也是要4面吗？
看内容感觉是mail、电话的客服，那技术、外语、学历需求会不会很硬呢？
是真的技术工程师缺还是就是个客服专员缺？
跪求学长姐分享一下面试内容，谢谢！！！