SeqGen, Inc has an immediate opening for an entry level Junior Service
Engineer/IT.
No prior experience is required. An intensive six month training program will
be provided. Candidate must be willing to travel frequently and have a good
working knowledge of troubleshooting as well as general electronic
components. Candidate must also have a legal working status to start the job,
U.S. citizen, permanent resident, or current H1B preferred.
Job description:
Title: Junior Service Engineer
Job Type: Full-time.
Work location: Torrance, CA
Company description:
SeqGen, Inc. is a California, USA based sequencer service company
(http://www.seqgen.com). Our customers include but are not limited to
pharmaceutical, biotech, and forensic companies, universities , and research
institutes. We are dedicated to providing contract service to our customers
world-wide. We also refurbish / resell new or used lab equipment such as DNA
sequencers, real-time PCR, thermo-cyclers, and distribute some sequencer
reagents.
Requirement:
1. BS or MS degree in a biological science, chemistry, engineering, computer,
or related fields.
2. Must have decent IT/computing skill. ex. Webpage design/managing, Email
server managing, computer hardware installing, and operation system
installing.
3. Knowledge of electronics, mechanics, and good troubleshooting abilities.
Molecular Biology is a plus.
4. Fluent in English conversation and able to communicate with customers via
phone and email.
5. Valid driver's license and good driving record.
Job duties:
1. Managing company's webpage and email server, updating blogs.
2. Study manufacturer's service manuals and follow the standard procedure to
complete the service.
3. Repair or reinstall computer and applications software.
4. Learn how to refurbish an instrument, which includes setting up new
computer, disassembly/reassembly, replacement of parts and troubleshooting.
5. Travel to customer sites in a timely and economic manner by air, car, or
public transportation.
6. Perform on-site service for installation, preventive maintenance,
troubleshooting & repair. Train users on basic instrument operation and
maintenance.
7. Answer customer questions and provide remote assistance via email, phone
or remote access.
This job is customer service oriented and always has last minute emergency
calls. Although we try to avoid weekend work, it really depends on the
urgency of our customers. Over-time work will be compensated with paid time off.
Salary & Benefit:
Competitive salary starting from 40K + bonus, based on your experience and
qualifications.
Probation period is 6-months, and after probation 10~15% raise may apply.
Annual salary adjustment may be 1~5% based upon performance.
Company covers all travel expense (airline, car rental, gas, hotel, meal).
Company cars are available in company office.
Company phone with data plan and laptop will be provided after 3 months.
Company's 401K plan available after 3 months.
Please note:
Since we are a small company, we are looking for a dedicated and hard-working
TEAM player.
If you work hard for the company, the company will work hard for you!
Email resume to: travis@seqgen.com