[北美] CTBC bank Customer Service Representat

楼主: OverseaJob (Oversea_Job 版匿名 ID)   2014-04-16 15:06:46
(请oversea job板主代po, thanks)
Job Description:
Job Duties
Ensure operational losses are minimized
Process and balance daily transactions, including but not limited to
deposit, withdrawals, check cashing, and cashier's checks and received
from various channels (ATM, bank by mail, night deposit, courier, etc.)
Maintain balancing records and perform the daily cash drawer and ATM cash
balancing
Accept and process loan payments, federal tax deposits, and all deposits
and payments presented by customers, via mail, night depository and courier
services
Accept and input stop payments
Place holds on funds as required by bank's policies and procedures or as
instructed by an officer
Process wire transfers
Process account maintenance as necessary for sales staff
Perform daily branch cash recap, vault register recording, daily operational
working supply verification, check registration log, and other operational
procedures as required
Maintain superior and courteous service to promote products and expand
customer relationships
Exceed customer expectations in terms of accuracy, efficiency, courtesy
and professionalism
Ensure branch or work area is maintained in accordance with Bank's
standards
Successfully complete all mandatory training assigned in a timely manner
Refer customers to sales staff for cross-selling of bank products
Actively participate in all bank’s sales campaigns and promotions and
exceed targets set
Qualification & Pre-requisites
2+ years of customer services experience in the branch banking industry
or related environment.
Knowledge of banking products and procedures including teller procedures
and policies, audit procedures, and Bank’s laws and regulations.
Detail oriented and previous cash handling experience is preferred.
Strong communication and inter-personal skills.
Basic PC skills and be familiar with branch banking related information
technology.
Fluent in English and Chinese (mandarin preferred)
High School diploma or equivalent with anticipation of continuing
education towards degree, combined with at least six months cash
handling experience.
CTBC其实就是台湾中国信托银行,在美国的银行,但算是独立的
这工作基本上就是柜台,需要会讲中文/普通话或广东话,偏好是国语/普通话
英文不用特别好,但至少讲的出来,能面谈应该就可以
学历要求高中或 GED 以上, 能有相关经验最好,非必要,但一定要有合法工作身份
电脑技能就基本输入,word, excel, outlook 就可以了
工作地点在 Milpitas Square
连结在这,请登入投履历
https://www4.recruitingcenter.net/Clients/chinatrustusa/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=10107&esid=az
缩网址
http://ppt.cc/2Q0x
有 paid days off, 401K, health insurance, 工作时间,8:30~5:00 中间用餐1 hr
下班不常会 delay, 有时周六会上班 9:30~2:00 但可以找一个半天休假

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