(已解决)
版友好，
第一次被盗刷，是在Amazon.com
现在遇到一个状况想请益(也怕是我英文太差看错意思)
我Amazon帐户里是有绑信用卡的，
在收到$150镁的gift card订单后，
就马上向银行申请停卡补发。
接着也用线上聊天跟Amazon客服说明是盗刷，
但隔天只收到一封信叫我打电话去account部门，
因为本人英文听跟说都不行就放弃了…
想说等银行处理。
然而过几天后，就在刚刚收到Amazon的信如下，
大意好像是要我换张信用卡去付那$150?
这样我不就等于还是要付这$150了吗?
看起来台新也没帮我付出那$150…
我以为列争议款是银行吸收，结果原来银行连付都不付吗?
(刚也确认台新卡得利里已经有冲销并注明调查中的款项)
不太清楚现在该如何处理，不知道版友有什么经验或建议吗，谢谢
(我的Amazon帐号还有一堆余额啊orz)
信件如下
============================================================================
Hello,
The following charge on your Amazon account has been disputed and the bank
has demanded payment from us:
Your Order: XXX
Transaction Date: XXX
Amount in Dispute: 149.69 USD
Item in Order: Amazon eGift Card - Birthday Cupcakes
We cannot process any orders until we receive payment for this order.
Please reply to this email with the last two digits of the credit card you
want to use for repayment. For your own protection, do not send a full card
number.
If the card is not already on your account, click "Your Account" on the
Amazon.com home page, then "Add a Credit or Debit Card" under Payment
Methods. Once you have added the new credit card to your account, just reply
to this email with your permission to process the new charge. Please include
the type of card as well as the last two digits of the card.
Once we have received this information, we will issue the charge to your
specified card.
Sincerely,
Account Specialist
Amazon.com
http://www.amazon.com