各位好，前一阵子搭奥地利航空延迟超过三个小时，
就欧盟的法规是可以申请600欧元的赔偿，
所以有寄信给奥航申请，今天收到以下回复，
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(Name of the bank, account holder, bank account number, IBAN and BIC).
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就文章看起来对方要我的银行帐户应该是会赔偿，
可是为什么最后要我回信note说"要求提供额外的细节是没有权利获得赔偿"
这个意思到底是什么呢? 所以到底是有权利获得赔偿还是没有?
如果我这么写，是不是代表自愿放弃赔偿?
是我的理解错误还是翻译错误? 感谢大家帮忙，谢谢