请问有版友有在JD购买退换货的经验吗？
我一共买了两双 结果其中一双寄来的尺寸
2脚size不一样 写mail 问得到的回答是
叫我寄回去一个专门处理退换货的地址
但他又说没有提供免费国外退换货服务
所以是我还要自行负担寄回去的费用吗？
这样寄回去至少也要上千元的运费实在
是不划算
想请问 有没有版友有类似的经验能分享
原文在下面
Thank you for contacting JD Sport Customer Care.
I'm really sorry to hear that there is a problem
with your order and can understand that
mistakes like this are disappointing.
So we’re able to assist you further, we ask
that you please send the product back to us
directly.
We don't currently have an international free returns service, so we would rec
ommend sending them back to the following
address:
JD Sport Returns
Door 2
Michael Faraday Avenue
Milnrow
Rochdale
OL16 4FW
England
We would highly recommend you send them back using a carrier that can give you
proof of delivery and a tracking number as you are responsible for the goods
until we take delivery.
Remember to enclose your delivery note with your return and provide a descript
ion of the problem you've experienced in order for our returns team establish
the issue and find the best solution for you.
I’d like to thank you for your patience, and should you have any queries in t
he meantime, please don’t hesitate to contact me.
Kind Regards, Aslam,
JD Sports Customer Care Team.