楼主:
Kayin (Kayin)
2025-02-12 21:56:14因为过去两年都集中在其他的连锁饭店,忘了万豪的点数有24个月静止过期的限制。
想说死马当活马医,透过官网的support写信去询问是不是可以救回来。
官网丢问题回信的速度还蛮快的,2个小时收到回信。
客服提供一个 CEC Points Reinstatement Challenge 的挑战
大致的条件如下:
1. 只有过去18个月内过期的点数可以救
2. 要透过电话注册活动(回信不行)
3. 90天内有一个有效住房(点房排除),入住完成后3-5天会帮忙复活点数
4. 注册后的入住才有效
打台湾的客服电话去说明要挑战后,客服就帮忙受理了
挂电话前还顺便问我,现在有双倍房晚的活动要不要一起开启 => 当然好
跟我一样糊涂忘记了的人可以试试看囉。
完整条文如下:
This promotion is for existing Members of Marriott Bonvoy® whose Points have
expired within the last 18 months.
Registration is required to participate and registration may only occur via
CEC in 'EMPOWER'. Once a Member registers, cancellation is not possible.
Upon making 1 Qualifying Paid Stay within 90 days of date of registration,
participant will have their expired Marriott Bonvoy® Points reinstated.
Paid Nights at a Qualifying Rate count towards the promotion. Nights spent
while redeeming an award are ineligible and do not count towards the
promotion.
Nights stayed prior to registration are not eligible for this offer.
A “stay” is defined as consecutive Nights spent at the same Hotel,
regardless of Check-In/Check-Out activity on a Points-eligible Rate (“
Qualifying Rate”).
Credit toward this promotion is given for Night stays with participating
Marriott Bonvoy® hotels which occur within the earning period.
For a list of current Marriott Bonvoy® participating brands, visit
https://www.marriott.com/loyalty/earn/hotels.mi.
Rates available through most third-party online retailers and select travel
agency Rates do not qualify for this promotion.
Stays at Homes & Villas by Marriott International and Marriott Executive
Apartments®, as well as Marriott Vacation Club® owner-occupied weeks are
not eligible for promotion bonus Points.
Offer is non-transferable. Offer is valid for one-time use. This promotion is
subject to modification, cancellation, or limitation at Marriott's
discretion, with or without notice.
A member can only register for this promotion once.
Points will be reinstated to the Member's Account 3-5 days after the
Qualifying Paid Stay posts.
A Member who elects to earn Miles is not eligible for this challenge.
All Marriott Bonvoy® loyalty program terms and conditions apply. See
https://www.marriott.com/loyalty/terms/default.mi for more information. A