[分享] [HH]购买他人HILTON点数,有可能被封号

楼主: wlcj (littlebeard)   2018-08-22 09:25:17
2018.8.23 update: 卖家已善意回应,全额退款;帐号只能后续等hilton如何处理
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以下分享惨痛经验...
之前在板上跟上站次数好几千的卖家,买了13万点HH,结果几天前突然帐号被锁住不能
登入,打去问客服说帐号被close,在跟Fraud department来回N封信后(大约两天一封)
终于有人愿意主动告知,而不是罐头信。
We received notification that the points transferred into your Hilton Honors
account were not authorized by the sender. As a result, the unauthorized
points were adjusted and future reservations were cancelled.
In order to reinstate your account, the original member you received points
from would need to contact us through the preferred email address on file and
confirm the transferred points were authorized.
Please note, without an authenticated email from the original member your
account will remain closed.
看起来只是被误认为偷点数,需要sender寄信给他们才会解开,我那时心想还不简单,
但是在对方寄信给hilton之后,还是帐号被锁,继续追问的结果(又过了3~5天),结果是
卖家点数来源被系统认定有问题
Thank you for your email.
Upon further investigation, your friend's account was also closed for
fraudulent activity so any emails from your friend are invalid. The points
transferred to your account were stolen from other accounts. All accounts
involved in the transfer of stolen points are closed accordingly.
目前等待卖家回复中,不知道版上有没有其他受害者,希望大家以后买点要小心
我是觉得这真的很难预防,钞票还有验钞技术,点数要怎么分辨真伪@@ 有需要点数的人
可能还是透过官方渠道吧
ps. 另外有prepaid stay,因为封号hilton也把订房纪录取消,写信问饭店GM,回说
As the reservation is a prepaid nonrefundable reservation I am afraid we
cannot refund the balance. The reservation is still in the system, would you
like me to cancel it or possibly move the dates to a more suitable date?
这下罗生门了,不知道大家有没有相关经验或建议?
谢谢!
作者: geoemia (开始当阿宅)   2018-08-22 09:37:00
如果卖家迟迟不处理 建议公布帐号
作者: stemcell (一尾)   2018-08-22 09:42:00
损失惨重..
作者: tu04 (新生活...新日子)   2018-08-22 09:52:00
点数很难,就好像IB混到BA去,你如何得知你用的点数是IB的还是BA的
作者: mioco (mioco)   2018-08-22 10:35:00
损失惨重,除了买点损失可以请卖家负责外..订房损失点算?
楼主: wlcj (littlebeard)   2018-08-22 10:56:00
目前倾向快入住前在询问饭店一次,当天带确认信C/I,不行的话只好当天想办法,在跟信用卡公司列争议款
作者: lio293123 (HAHA)   2018-08-22 11:02:00
转点本来就可能封了不是吗
作者: Forfun1168 (Forfun1168)   2018-08-22 12:19:00
使用points pooling合法啊,除非Hilton认定卖家点数来源真的有问题
作者: eden0917 (eden)   2018-08-22 16:02:00
请卖家出来面对吧
作者: cityport (马路不平避震故障)   2018-08-22 19:50:00
三方诈骗吧
作者: PilotPatrick (豪)   2018-08-23 07:35:00
卖家好歹也退全额吧,帐号都被封了。
作者: cka   2018-08-23 10:58:00
所以这卖家是跟别人买来卖你???
作者: ericeuro (小罗)   2018-08-23 11:04:00
我的HH也被封号。但我是订房被取消 被转了9万点出去 剩下的被用来换房。两周前寄信给HH 到现在都还没回应...感觉HH这样封号真的超赚。他也不用告诉你哪些点数有问题。你可能ㄧ觉醒来才发现订房被取消 帐号被封。没有其他理由 就告诉你一句点数有问题。寄信去客服还有等好几周
楼主: wlcj (littlebeard)   2018-08-23 11:20:00
卖家点数来源我也无从得知,只知道目前他帐号也被锁
作者: cka   2018-08-23 12:11:00
请问eric你也是跟别人买点?
作者: ericeuro (小罗)   2018-08-23 13:05:00
我有跟别人买点。但我的状况有点奇怪 我的帐号被转了9万点出去而且我被封号 连告知信都没有
作者: ykchen (ykchen)   2018-08-23 16:34:00
楼上DP看起来向是被盗帐户所以帐户所起来了?有直接电话联系HH吗?
作者: cka   2018-08-24 04:23:00
楼上Eric会不会其实不是被盗 而是你买的点数被讨回去
作者: Ray1985   2018-08-25 01:29:00
感觉被讨回去

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