因入住期间发生些小插曲
所以今天得到这封回信
网络上爬不太到文
顾名思义是全球的康莱德都能免费一晚对吗
请问有大大知道要怎么兑换吗
看起来好像会寄一张证书到我的地址
想请有经验的大大们帮忙解惑一下
谢谢大家
以下
I want to apologize for falling short on our high service standards. While we
do our best to always deliver a smooth experience, it appears we fell short an
d did not meet expectations during your visit. I'd like to make it up to you
with a Be My Guest certificate. The certificate is good for a one-night compli
mentary stay in a standard room at any Conrad International Hilton Hotel, and
is valid for one year from the date of issue. You should receive it in 7-10 bu
siness days via First Class Mail.