事情是这样的 2/2从上海回台北搭国航CA637
不知为何登机证上已经有土航会员卡号但里程没进去
所以就上土航网站要求补登,并且附上登机证pdf档与会员卡号
可是后来收到土航回复说我这班"UA637"从纽约纽华克飞往旧金山
里程已经credit过了@_@
我的妈啊这是哪一桩 我根本没搭过这个航班
好没关系 我当你一时眼残 我再要求补登一次 并且在讯息中特别说明
我是搭从上海飞往台北的CA637
结果....刚刚又收到以下讯息,我真的超想尖叫的
The flight you have claimed dated 02/02/2016 and flight
numbered UA0637 from EWR to SFO cannot be credited to
your Miles&Smiles account since it has been already
credited into operating airline frequent flyer program.
Once a flight is credited to operating airlines frequent
flyer program, it cannot be credited to your Miles&Smiles
account according to program rules.
请问一家国际级的航空公司帮会员补登里程的部门做事情是可以多落漆啊?
现在一整个不知道该怎么办=_=