SLH会员一年内住满5次 也就是一年内拥有5个qualified stays
就会被升级成Honoured Member 同时会发送一张免房券到注册的信箱
我是在8/3完成第5个stay 然后今天8/13收到免房券
此篇主要是分享信中的叙述 及 免房订房规则
信中一开始会提到Honoured Member有什么权益(官网都有 可自行参阅)
之后会有一段话
The voucher code below is valid for 12 months for stays at any one of our
beautiful hotels: CODE XXXXXXXX-XX <===这是免房code
To book your complimentary night using this voucher code, you must contact us
by email on vouchers@slh.com with details of your request, giving a minimum
of two weeks notice prior to your stay. Please note that a complimentary
night cannot be attributed retrospectively to a reservation that already
exists.
也就是免房需要寄信去换 信箱为vouchers@slh.com
信中最后为免房规则
*The terms and conditions of Small Luxury Hotels of the World™ complimentary
nights are as follows:
1.Complimentary night voucher codes can only be used once and are valid for 12
months from the date they are awarded.
2.The complimentary night relates to standard double room accommodation only.
It is always subject to availability; (i.e. at the hotel’s discretion. If a
booking is requested during the hotel’s peak season, they are entitled to
deny confirmation).
3.Hotel availability for the claiming of this voucher for complimentary nights
may differ from general online availability. Your voucher is subject to the
availability of complimentary nights.
4.A minimum of two (2) weeks notice must be given.
5.All booking requests must be made by email only to the UK office to
vouchers@slh.com.
6.All food, beverages, taxes, and other incidental costs incurred by the guest
are to be settled prior to departure from, and direct with, the individual
hotel.
7.Complimentary night reservations are non-flexible and once confirmed by SLH,
no alterations or cancellations can be made. In case of alteration or
cancellation, you will forfeit the complimentary night(s).
8.The usual benefits of The Club of Small Luxury Hotels of the World are not
provided for complimentary nights, or for nights booked as part of the same
reservation.
The complimentary night cannot be attributed retrospectively to a reservation
that already exists.
1.Guests who choose to utilise their room nights at an all-inclusive SLH hotel
will incur an additional charge, which will vary depending on the property
selected.
2.Small Luxury Hotels of the World has the right to update these terms and
conditions. The claiming of room nights will be governed by the terms and
conditions that are in place at the time the room nights are claimed rather
than issued.
大意大概就是要
免房期限一年 要提早两星期订 只能透过写信订 官方帮你看你要的日期可不可以换
免房无待遇
还有一个大重点就是订了免房券就算用过了 所以订了就不能退 etc.
希望能帮到想要了解SLH免房的人