[台北] IT Technical Service Specialist

楼主: SJ2008 (狐猴)   2022-03-11 10:04:09
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※请各位资方配合遵守。
【公司名称】 精英人力公司派遣至罗氏诊断医疗
※没有填写公司名称将会被删文。
※人资没有填写人资公司以及原征人公司(共2公司)名称将会被删文。
【工作职缺】 【知名外商,IT Technical Service Specialist客服工程师】D23
【工作内容】
1. Carries out day to day routine IT Repair, Application and Maintenance
instrument work.
2. Conducts pre-installation checks at customer’s facility and provides
recommendations to ensure installed IT system and related equipment is able
to function according to claims and functionality.
3. Installs IT system and related equipment at customer's facility to ensure
full functionality according to specifications.
4. Coordinates problem resolution with application and engineering, customer
service, and other personnel to expedite repairs.
5. Maintains records of performance reports.
6. Develops and conducts training on the safe operations of the IT system /
equipment and demonstrates skills to trainees, including team members,
customers
7. Solve application / product / cobas IT problems promptly and completely.
8. Other tasks or projects assigned by line manager.
9. Interact with customers to resolve product or service problems by
clarifying the customer's inquiry and complaints.
10. Reporting and communicating problems with global service center of
respective BA to determine the cause of the problem; expediting correction or
adjustment; following up to ensure resolution and execution of required
corrective actions.
没有内容会被删文!!
【征求条件】
1. Able to handle computer/server Operating System
熟悉电脑及服务器作业系统。
2. Basic computer hardware knowledge, error identification and service skill.
基本电脑硬件知识、故障判断及维修技能。
3. Basic Internet knowledge and configuration skill.
基本网络知识及设定操作技能。
4. Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.
解决实践操作问题及各种突发事件。
5. Must be able to work in a high stress and demanding team environment and
exhibit excellent communication and interpersonal skills.
适应高压,多变的工作环境,有良好的沟通和交际能力
6. 资讯相关背景
7. 有医疗产业相关经验尤佳
※为保障板友就业机会平等,雇主对求职人或所雇用员工,不得以种族、阶级
、语言、思想、宗教、党派、籍贯、出生地、性别、性倾向、年龄、婚姻、
容貌、五官、身心障碍或以往工会会员身分为由,予以歧视。
【工作地点】
台北市中山区民权东路三段2号10楼
(40%外勤技术支援60%远端技术支援,偏业务性质)
【工作时间】 一到五,08:45-17:30 (中间休息1H无计薪)
※没有填写工作时间将会被删文。
每周工时超过40小时,请写加班费
【月休】 周休六日及国定假日
※一定要有数字。没有填写月休及排班制度 或月休过低将会被删文。
【公司福利】 年终、三节
请勿写劳健保 无劳健保是违法的
此栏请写额外的福利
【薪资范围】 月薪45000~55000(依经验背景)
※行政院劳动部于111年1月1日起调涨基本工资为月薪25,250元
※无薪资、比照科技部、比照本校规定、面议、电议,薪资不清等水桶一周
时薪工作请贴Part-Time板
月薪未达25250一样会被删文
【需求人数】 一人
【联络人/连络方式】
※ 应征请将【履历表】寄至Email:[email protected],主旨请注明【欲应征职缺】
,或欢迎加入Vivi官方LINE帐号@pge2147h询问相关问题,加入时一定要[email protected]喔。
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