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【公司名称】
Viagogo Ltd.
※没有填写公司名称将会被删文。
※人资没有填写人资公司以及原征人公司(共2公司)名称将会被删文。
【工作职缺】
客户关系营运专员
【工作内容】
- 解决客户问题，及处理客户抱怨
- 回应客户产品咨询，以及做回访确认
- Customer Service – assisting customers over email and via inbound and
outbound phone calls, in particular:
oHelping ticket sellers (individuals and businesses) get tickets posted for
sale, and shipped out to customers on time
Providing customers travelling internationally with up to the minute event
and ticket order information
Troubleshooting time sensitive issues on event days, including supporting
last minute ticket collections at concert and sports venues
Taking ownership of customer issues and seeing them through to resolution
- Telesales – advising customers on their ticket requirements and closing
ticket sales for customers over the phone, in particular for international
events, VIP tickets and packages
- Other ad hoc operations tasks required by a fast growing internet company
【征求条件】
- Self-starter
- Organized and reliable with attention to detail
- Excellent multi-tasking skills
- Hungry to take on responsibility and a willingness to do whatever it takes
to get the job done
- Outstanding written and oral communication
- A sense of humour and positive, “make-it-work” attitude
- Eligibility to work in Taiwan
- Fluency in English and at least one of the following languages: Mandarin,
Cantonese, Japanese, Korean
- BA or equivalent from a leading university
【工作地点】
板桥捷运站附近
【工作时间】
一周40小时，排班制
【月休】
日班/晚班，需轮班，一天工作时间8小时
【公司福利】
不定期员工聚餐
海外参访
员工教育训练
【薪资范围】
45000
【需求人数】
5-10位
【联络人/连络方式】
- To apply, write to [email protected]/*