※ [本文转录自 MobileComm 看板 #1NmZ4rrI ]
作者: Lsamia (samia) 看板: MobileComm
标题: [情报]iPhone6触摸屏失灵故障蔓延:已占维修量22%
时间: Sun Aug 28 08:32:50 2016
手机真的是一分钱一分货
直接看重点段落可能比较快
http://news.mydrivers.com/1/497/497011.htm
AppleInsider统计了美国四家人流量很高的苹果专门店的相关数据,发现在这个问题真的
很严峻,超过五分之一来修iPhone的用户碰到的都是它。
在该问题被媒体曝光之前的四天时间里,这四家店接待了2804名寻求帮助的iPhone用户,
其中547人手持iPhone 6、965人拿着iPhone 6 Plus,最终分别有47部iPhone 6、 265部
iPhone 6 Plus确认为触摸屏故障,占比分别为8.5%、27.5%。
然后便是媒体铺天盖地的相关报导,而在之后的8月23-25三天时间里,3039名iPhone用户
跑到店里求助,iPhone 6、iPhone 6 Plus分别有564部、1094部,而最终确认为触摸屏故
障的分别有66部、409部,占比达到11.7%、37.4%。整体而言,触摸屏故障在iPhone售
后维修量中的比例,从之前的11%翻番到了22%
AppleInsider的原文
http://goo.gl/5ImoXd
Between Aug. 23 and 25, a total of 3,039 customers came in for assistance on
an iPhone across the four locations, with 564 iPhone 6 customers and 1,094
iPhone 6 Plus owners amongst them.
Of the 563 iPhone 6 customers, 66 were diagnosed with "touch disease." At the
same time, 409 of the iPhone 6 Plus population was found to be manifesting
the problem by Apple technicians.
Again, examining percentages, 11.7 percent of iPhone 6 owners had the
problem, and 37.4 percent of the iPhone 6 Plus traffic had the problem —
both up since the media reports began.
Overall, across all four locations prior to the wide reveal of a potential
issue, 11 percent of customers seeking help for an iPhone-related issue were
ultimately found to have the "touch disease." After the reveal, 22 percent of
all iPhone service traffic was related to the problem.
不过这边可能要注意一点就是
这个比例上升是因为媒体报导才一堆人跑去修而激增的
而且送修的比例占整体应该不会是有多高,
大致上也只能说是来送修手机中的两成,
但是不管是报导前报导后,Plus版本出问题的数量都是相对的高
但这也有可能是因为大尺寸iPhone 6 Plus销售相对火热的多