上礼拜三我注册了一个美国亚马逊帐户，打算买一台扫地机，下了订单，
等了二天进去查进度，发现订单不见了，接着去信箱看到我帐户被锁的讯息。
“There was a problem confirming your payment information. To prevent potential
misuse of your payment card, we have placed your orders on hold and locked
your account. You will not be able to place orders until we verify your
information. ”
叫我提供带姓名、帐单地址和卡号末四码的近一期帐单，因为我的是电子帐单，
帐单上面没地址，我只好请银行补寄一份带地址的纸本帐单给我，结果我今天收
到，竟然帐单是黑白的。
于是我早上将帐单扫描成pdf档，还依照网络上的教学说用word打一份中英文姓名、
亚马逊帐号、地址、电话、订单编号，底下还附上我信用卡正反面的图片，然后与
我的信用卡帐单合并成一个pdf档，登入亚马逊帐户再登出、再登入进去它会给我一
个上传文件的连结，结果我文件才传没多久，就马上收到以下的罐头讯息回复。
“Hello,
We could not confirm your information because your document has no sufficient
information. You will not be able to place orders with us until we confirm
your information.
To resolve this issue, we need to verify a recent statement for your
mastercard ending in 08. To upload your statement to our secure document
portal, log in to your account and follow the instructions.
The following information must be clearly displayed on the statement: