原文连结：
"Tesla finally 'voluntarily' recalls Model S/X with touchscreen problem after
getting arm twisted by NHTSA - Electrek"
https://electrek.co/2021/02/02/tesla-will-finally-voluntarily-recall-model-s-
x-touchscreen-problem-arm-twisted-nhtsa/amp/
原文内容：
Tesla announced that it will finally “voluntarily'” recall all Model S and M
odel X vehicles with touchscreen problems due to the eMMC issue in the media u
nit after getting pressured by NHTSA to do so.
特斯拉宣布主动召回 NHTSA 所施压的 Model S 和 Model X 触控萤幕多媒体芯片问题。
Tesla eMMC defect
特斯拉多媒体芯片缺陷
Owners of older Tesla Model S and Model X vehicles have been reporting some is
sues with their MCUs.
旧有 Model S 与 Model X 车主最近几年开始发现车上的媒体控制器（车机）会出现问题
。
The touchscreen becomes less responsive, the power-up time becomes longer, the
screen freezes and has to be rebooted, or there is even total failure of the
MCU unit.
触控萤幕会反应变慢，启动时间变长，萤幕当机必须重开或是完全没反应。
Some owners believe that it is a problem with the embedded multimedia-card mem
ory (eMMC) in the MCU and that it is being overwritten to the point of failure
.
有些车主觉得这是车机上的多媒体内存重复覆写太多次造成失效。
It has been known as the “eMMC failure” problem.
通称“多媒体芯片失效”。
Tesla introduced a new MCU in 2018 that doesn’t have the same problem, but ow
ners of older (2012 to March 2018) vehicles are still experiencing the problem
and having to replace the unit out of warranty, despite seeing Tesla’s mista
ke as the source of the problem instead of a normal issue that occurs over tim
e.
特斯拉在2018启用了新版的车机，解决了这个问题，但旧款（2012-2018）的车依然有这
问题且可能过保才发生，但这应该算是特斯拉的问题而不是正常耗损。
Last year, the National Highway Traffic Safety Administration?(NHTSA) said tha
t it has launched an official investigation into the matter, and earlier this
month, the regulators officially asked Tesla to recall the affected vehicles.
去年美国国家高速公路安全局 NHTSA 宣布会启动正式调查，结论是上个月开始要求特斯
拉做召回。
The agency confirmed that it met with Tesla over the issue and evaluated all t
he information, but it determined that losing capacity of the MCU is a safety
issue since a lot of important functions go through the system such as windshi
eld defogging, audible chimes, and even turn signals can be impacted.
当局有跟特斯拉接洽并确认此项问题然后评估过资料，认为这算是一个安全问题，因为很
多系统包括前挡除雾、各种警示音、还有方向灯可能被受影响。
The automaker confirmed to the agency that there’s a defect rate of up to 30%
on some built months ago, and that eventually all media units will break over
the eMMC overwriting problem.
特斯拉跟当局确认过某些旧款的失效率高达30%，而所有的芯片如果时间无限拉长，最终
还是会因覆写太多次失效。
Tesla has been resisting the recall by trying to offer an extended warranty, a
nd as we recently reported, we believed it was likely that NHTSA ended up forc
ing it on the automaker.
特斯拉之前想靠加长保固来避免召回，但最后还是被 NHTSA 要求召回。
Tesla finally recalls the Model S and Model X over the issue
特斯拉终于决定启动此问题的召回
Today, Tesla started contacting owners of Model S and Model X vehicles with th
e problematic eMMC to confirm that there’s going to be a recall:
今日特斯拉开始通知相关的 Model S 与 Model X 车主有关此召回的讯息：
Tesla has decided to voluntarily recall certain Model S and Model X vehicles b
uilt before March 2018 that are equipped with an 8GB embedded MultiMediaCard (
eMMC) in the media control unit because the eMMC may malfunction due to accumu
lated wear. Our records show that you own a Model S or Model X affected by thi
s recall.
特斯拉决定主动召回 2018 年三月以前制造，配有 8GB 多媒体芯片车机的 Model S 与 M
odel X，因为多媒体芯片可能因为累积耗损而故障。我们的资料显示您为此次召回的车主
。
In the email obtained by Electrek, Tesla confirmed that it recently pushed a s
oftware update that helped retain most of the functionalities that were the ma
in concerns for NHTSA.
电车网媒 Electrek 得到的邮件显示，特斯拉已经发出了一个软件更新，能紧急恢复 NHT
SA 所担心会因为这个芯片失效可能影响的功能。
Tesla wrote:
特斯拉写：
If your vehicle is operating software release 2020.48.12 or newer and the eMMC
malfunctions, then the rearview backup camera will remain available, the ext
erior turn signal lighting will remain functional, and the windshield defoggin
g and defrosting controls will automatically default to a preset cabin tempera
ture to ensure windshield visibility. If your vehicle is operating software ol
der than 2020.48.12 and the eMMC malfunctions, then you may lose these functio
nalities. Please ensure that your vehicle is operating software release 2020.4
8.12 or a newer release. To find your current software release, complete an up
date or review a list of possible malfunctions, please visit our Support page.
If the touchscreen is unavailable, then please perform a shoulder check and u
se your mirrors to back up safely.
如果您的车使用的软件版本为2020.48.12或更新，当多媒体芯片失效时，您的后镜头会持
续显示，方向灯也会继续正常运作，除雾与除霜功能会自动设定在一个默认的温度。如果
您的车上软件版本是2020.48.12之前的，您可能会在芯片失效后失去这些功能。请确保软
体更新到2020.48.12或之后的版本。如果您需要协助找软件版本资讯、完成更新、或是了
解可能发生的问题，请到我们的支援网页。如果您的触控萤幕已经失效，请靠转头以及各
种后视镜来安全地倒车。
However, the automaker is still going to perform a recall on the defective par
t.
但特斯拉依然会召回这个瑕疵零件。
Tesla writes in the email to affected owners:
特斯拉给相关车主的邮件里也写了：
Additionally, Tesla will upgrade, free of charge, the eMMC on your vehicle wit
h an enhanced 64GB eMMC. There is no need at this time to contact us as we wil
l notify you when the parts become available. We kindly ask that you do not sc
hedule a service appointment unless you receive a vehicle alert signaling memo
ry storage device degradation or are actively experiencing a persistent blank
center display that does not recover after restarting the touchscreen. If youa
lready paid for repairs that addressed the condition covered by this recall, y
ou may be eligible for reimbursement. Tesla will share details about reimburse
ment and eligibility by the end of March 2021.
另外，特斯拉会免费帮您升级多媒体芯片到新款 64GB 版本。目前您不需要主动联络我们
。
当这个升级有备料到厂时，我们会主动联络您。除非您的车上主动显示芯片需要更换，或
是萤幕已经闪烁不停或是停止作用而重启无法解决，否则不需要回厂。如果您曾经为了换
芯片而付费，您可能可以得到退费。特斯拉会在今年三月底以前公布退费的细节。
There could be over 100,000 Model S and Model X vehicles to be recalled.
此次召回的 Model S 与 Model X 可能超过十万台。
However, the automaker has also been offering complete MCU upgrades, which fix
es the problem and gives owners more features, and that could result in lower
recalls.
不过，特斯拉也有在卖车机升级，除了解决芯片问题也会顺便让旧款车得到新款的功能，
如车上游戏、YouTube/Netflix/Twitch、哨兵模式、行车记录器、支援 5GHz WiFi 等。
有升级的车主就不需要召回，所以可能会减少最后被召回的数量。
心得/说明：(30字以上)
美国终于还是召回了，不过竟然还是有软件更新能让芯片失效不影响驾驶，请大家赶快更
新到2020.48.12。至于台湾特斯拉方面目前还没有消息。我自己的车是比这次召回还新，
不会在召回范围之内。
＊转录新闻/情报，必须附上原文及网址连结及心得或意见30字(不含标点符号)＊