不好意思 因为我前几天在购物网站买了东西
可是查询帐号 没有购买纪录 查询订单又有我的订单
已经发货的讯息 所以我写信询问了客服
客服回答我
As explained in the previous e-mail your order, 46089906, was shipped
out to you on July 29th, 2014. The "Status CLOSED - ORDER FULLY SHIPPED"
means that your full order was shipped from our warehouse and that no
items were canceled or placed on backorder status.
As your order has just shipped, the tracking number is not available
yet. We need to allow some time for the tracking number to upload into
our database. Please contact us back within the next 2-3 days and we
will be happy to provide you with your tracking number for your shipment
at that time.
I do apologize for any confusion this may have caused.
Please let us know if we can assist you further.
请问这应该是什么意思呢? 如果我想询问帐号没纪录为何订单会有
跟如果不能买可不可以帮我取消交易该如何打呢?
感谢