宣传一下，台湾暴雪在这个月已经成立了全新的客服中心，
在下半年会提供亚太英语区客户服务，现在正寻找有相关经验，对
暴雪游戏热诚及知识的伙伴加入客服行列
目前客服团队开放的职缺为
Associate Customer Service Representative-English
有想要挑战的可以利用这个网址申请：
https://careers.blizzard.com/zh-tw/openings/ozTX4fwd
以下为职缺说明
责任：
Respond to customer inquiries and provide first contact resolution
of customer issues via phone, typed-chat, and email.
Deliver timely and accurate responses to customer questions and
requests.
Take personal ownership of customer requests and maintain
accountability for follow-through.
Perform account maintenance, data entry, and order processing
functions.
Provide exceptional customer experience as measured through
customer surveys.
Provide proactive customer communications via phone, typed-chat,
or email when necessary.
Display a professional, positive, and enthusiastic demeanor to
employees and customers.
Maintain security and confidentiality of Blizzard’s internal
information and customer / account information.
Escalate or refer issues beyond the scope of Tier I training and
duties.
Demonstrate thorough understanding of departmental policies and
procedures.
Support Blizzard account, payment and technical related issues.
Other duties as assigned.
条件：
Excellent written and verbal communications skills in both Chinese
and English
Team player with a positive attitude
Available to work days, nights, and weekends
Comfort with using telephony related hardware and software
Familiarity with Microsoft Windows and Microsoft Office
Excellent attention to detail
加分：
Previous call center or direct customer-facing experience
Knowledge of and passion for Blizzard games
申请所需准备文件：
Resume
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing