宣传一下,台湾暴雪在这个月已经成立了全新的客服中心,
在下半年会提供亚太英语区客户服务,现在正寻找有相关经验,对
暴雪游戏热诚及知识的伙伴加入客服行列
目前客服团队开放的职缺为
Associate Customer Service Representative-English
有想要挑战的可以利用这个网址申请:
https://careers.blizzard.com/zh-tw/openings/ozTX4fwd
以下为职缺说明
责任:
Respond to customer inquiries and provide first contact resolution
of customer issues via phone, typed-chat, and email.
Deliver timely and accurate responses to customer questions and
requests.
Take personal ownership of customer requests and maintain
accountability for follow-through.
Perform account maintenance, data entry, and order processing
functions.
Provide exceptional customer experience as measured through
customer surveys.
Provide proactive customer communications via phone, typed-chat,
or email when necessary.
Display a professional, positive, and enthusiastic demeanor to
employees and customers.
Maintain security and confidentiality of Blizzard’s internal
information and customer / account information.
Escalate or refer issues beyond the scope of Tier I training and
duties.
Demonstrate thorough understanding of departmental policies and
procedures.
Support Blizzard account, payment and technical related issues.
Other duties as assigned.
条件:
Excellent written and verbal communications skills in both Chinese
and English
Team player with a positive attitude
Available to work days, nights, and weekends
Comfort with using telephony related hardware and software
Familiarity with Microsoft Windows and Microsoft Office
Excellent attention to detail
加分:
Previous call center or direct customer-facing experience
Knowledge of and passion for Blizzard games
申请所需准备文件:
Resume
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
作者:
o07608 (无良记者)
2016-03-24 12:17:00业配文(咦)
Available to work days, nights, and weekends
作者:
anadabaga (*愿你的航行风吹不息*)
2017-03-24 12:23:00台湾有台湾的玩法,一些不错的工作到台湾就变质了...QQ
作者:
Yanrei (大å°å§è¬æ²ï¼)
2017-03-24 12:36:00台湾老板的标准大概是三语精通27k(?
作者:
lotte891 (不, 我是大雄:)
2017-03-24 12:36:00钱够多的话都好说吧...
台湾老板当然是 22K+1K英文专精+1K日文专精=24K以此推类
作者:
suumire (S)
2017-03-24 13:21:00之前应征某个工作的确希望我有三语能力然后打算给我25k
作者:
Yanrei (大å°å§è¬æ²ï¼)
2017-03-24 13:28:00中英印尼文25k吗…XD之前有看到一篇征人开三语这个价格
他们要的是"中英"精通客服吧,几周前有在Dcard看到应征心得文,内文有说暴雪唯一不需要经历的职缺只有客服,所以薪水也会反应在这上面。
作者:
sumarai (Pawn)
2017-03-24 13:54:00dcard…
那篇dcard心得文对想应征双语客服的人应该满有帮助的有用的心得文应该不分在那里po文您说是吧?:)
作者:
suumire (S)
2017-03-24 14:09:00中英日啦
作者:
Binns (我讲话有这么枯燥吗? = =)
2017-03-24 14:44:00中英要好 对游戏要熟 新水不差
作者:
usoppp ( )
2017-03-24 14:57:0035k一个月
英文要非常好 面试的会问多益几分但是我没考 外带电话面试他问的英文问题又无法立即性回应 就GG了然后他们中文的电话客服已经不收人了还有应该会轮3班
作者: a0kevin0 (阿泽) 2017-03-24 23:52:00
说实话翻译很难,文章比想像中更长更复杂,平常游戏不是玩英文版的可能翻不出一半,本鲁多益935
同样没考多益GG 只能自我安慰不用因为轮班不能出团...
作者:
LoveIvy (妖梦)
2017-03-25 07:19:0035ㄧ个月 要轮班WG之前38要应征的话最好是一直都玩英文版
作者:
jetk4555 (cactus)
2017-03-25 15:26:00光英文就刷掉9成
@LoveIvy 我听说WOW的客服英文需求比较高
作者: fang771102 (Fang) 2017-03-29 16:24:00
.