最近因为L1B签证要延期，需要预约AIT的面试。
但在我想要登入面试系统：
https://cgifederal.secure.force.com/SiteLogin?country=Taiwan&language=Mandarin
的时候，因为登不进去，就按"Forgot Your Password?"，
输入email地址后，系统显示：
"An email has been sent to you with your temporary password."
然而这个email却没有寄到我的信箱。
我尝试按"New User?"用另一个email地址注册帐号，
结果填完资料送出之后，出现错误讯息：
"Errors
Your request cannot be processed at this time. The site administrator has
been alerted.
User could not be created. Please ensure First Name and Last Name are entered
as they are in your passport."
因此目前我没办法预约面试。请问有人遇到跟我一样的问题吗？
感谢大家。