因为有不少版友表达参考范例的意愿
所以我草拟了一封信供有需要的人自行修改取用
首先，请前往这个网页：https://support.humblebundle.com/hc/en-us/requests/new
输入电子邮件地址后
在 Subject 栏填入“Total War Bundle: Region Restricted Keys for Taiwan”
Message 栏：
"Dear Humble Ninja,
I am a customer from Taiwan who bought the Humble Total War Bundle last
month. I was looking forward to play Shogun 2 and Napoleon when I saw the two
titles included in the bundle. However, as it turned out, the keys you
provided for the two titles couldn't be activated in Taiwan. As disappointed a
s
I was, I thought that there may be mistakes involved in the process and the
region restrictions may eventually be lifted - an assumption that was later
confirmed by my fellow countrymen who had contacted you and received your
positive response.
However, I have just learned from them that you ultimately decided not to
lift the region restrictions for the keys and refunded them while letting them
keep the keys. So, I am submitting this request to inquire whether I can enjoy
the same benefit and get a refund as well. I love Total War games, I enjoy
your service, and I will truly appreciate your kind assistance on this issue.
Best regards,
(您的大名)"
由于我不确定 Humble 会不会对所有台湾客户采行“退款送序号”的政策
所以上面这封信是提供给想保留序号的版友采用
如果不在意序号，无论如何都要取得退款
可以在第二段改用更强硬的措辞
例如把“to inquire whether I can enjoy the same benefit and get a refund as
well”改成“I want to ask for a refund”
至于下面的 Request Type 栏，则可自由选择“Bundles/Games”或“Refund”(只想要退
款就选这个吧)
都填好后就可以送出了
后面似乎还有一些资料要填，但我的 Request 是将近一个月前提的
所以我也忘记有哪些资料了
只要记得填入 Transaction ID 就好
以上是我草拟的范本，如果写得不好还请包涵
也欢迎其他版友批评指教