Hello Alex78921,
We are writing to inform you that your account is undergoing a standard
security check, which many of our players have successfully undertaken. The
purpose of this is to assist us in identifying who our players are, and to
establish that they are indeed legitimate players. Upon the completion of
these checks, we can verify and authenticate our players' accounts. Your
account has been temporarily suspended pending the successful completion of
this process.
Our request for information is made in line with our Security Policy, as
detailed in our Terms of Service. Please refer to the link below for more
information on our Terms of Service, most notably section 4.2, which relates
directly to the matter of account verification.
http://www.pokerstars.net/help/faq/terms/
Please be advised that, on occasion, we may be required to amend the Terms of
Service. It is your responsibility to keep up to date with any changes made
to the Terms of Service.
We therefore request that you please manually fill out, complete with
signature, the attached verification form, ensuring that you also provide
clear and legible copies of the documents requested within this form. Please
provide documents for the following card, ensuring that you clearly write the
first six and last four digits of the card on the form, in the space provided:
463781 ****9409
Please note that we need to receive all the documents listed within 48 hours
and that missing documentation will contribute to a delay in the verification
process, which may take up to 72 hours.
Please understand that it is essential for us to conduct identity
verification checks to ensure that PokerStars remains a safe and secure
environment for its players.
We appreciate your understanding and cooperation with this matter and look
forward to hearing from you.
Regards,
Andre
PokerStars Security Team
刚刚玩的好好的,怎么储玩值后马上冻结我帐户
我也都没有跟别人交易,全部小额付款,偏偏英文又不好,烦请大大解惑.败偷败偷