Re: [情报] NZXT H1 Case 安全问题警示,下架/招回?

楼主: FXW11314 (soukai)   2021-02-02 18:07:47
https://t.co/XOk6g9XZlE?amp=1
自己发的文自己更新
NZXT出来面对了
To our community,
致我们的支持者:
We’re sorry.
我们很抱歉。
The nylon screws were not the complete solution for the H1 fire hazard; they
didn’t address the root cause of the issue. We didn’t account for scenarios
where someone could replace the nylon screws with metal ones unknowingly. Our
execution did not live up to the quality that our community has come to
expect from us.
塑胶螺丝并没有完全解决H1的起火风险问题,我们没有考虑到用户可能在不知情的情况下
使用金属螺丝。我们的做法没有达到支持者对我们的期望。
We will be removing the H1 from the NZXT Store and NZXT BLD. We’re going to
send out redesigned PCIe Gen3 Riser Assemblies for current H1s and we’re
going to help with installation for those who need it.
H1将会从NZXT Store 以及NZXT BLD下架。
我们也会寄出新的PCIE延长线给已经购买H1的使用者。
如果使用者有需要,我们也会协助安装。
Going forward, we’re instituting more robust and thorough design processes.
From the initial designs, QA, to additional testing, we’re committed to
quality in both our products and our response to your concerns.
我们会改进我们的产品设计以及制作流程以满足消费者的期许。
We want to thank Steve from Gamers Nexus. He and his team brought the issue
of someone replacing the nylon screws with metal screws to our attention and
raised the urgency surrounding it.
感谢Gamer Nexus的Steve以及他的团队替我们指出用塑胶螺丝解决方案会产生的问题。
Johnny Hou
(NZXT CEO)
剩下就不翻了
NZXT说如果你有申请过塑胶螺丝
那他们会直接寄新的线给你
没申请过的也可以申请
至于会不会全面召回要看CPSC决定
另外如果是直接跟他们买的也可以全额退款
以上仅限美国境内,台湾请以代理商公告为主
还不错啦,知错能改,善莫大焉
但是早知如此何必当初呢
至于那几间被拉正还只会装死或买公关的,学学人家好吗
作者: gamania31610 (黑橘使者)   2021-02-02 20:57:00
还不错 至少不是把GN黑单阿不先下架不就要多花一堆物流成本 当然是没卖出的先召回 换好再给通路阿

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