※ 引述《SamZJ (SamZJ)》之铭言：
: 目前欧美正在过火鸡节的当下，美商恩杰发表了NZXT所附的PCIE延长线
: 固定在PCB上的螺丝可能产生火花烧机，并提出了寄送维修套件(螺丝)
: 的解决办法，目前的建议是即刻关机直到收到维修套件为止，目前还在
: 跟美国消费品安全委员会(CSPC)讨论下一步作法是什么
: 在此呼吁有用NZXT的乡民赶快关机啊，虽然目前只有少于10台发生的案例
: 目前原价屋还是有上架，还在组装的乡民赶快停止啊，不知道Youtuber
: 网红们什么时候会出来呼吁安全?都烧机了竟然还没全面招回换机或维修?
: 以下新闻来源https://blog.nzxt.com/details-on-h1-case-safety-issue/
: WHAT’S GOING ON?
: We’ve identified an issue with the H1 case where a short on the PCIe riser
: cable connection can lead to a potential safety hazard. This issue has
: currently affected fewer than ten H1 cases.
: To be extra cautious, we have paused sales on NZXT & NZXT BLD and asked
: resellers to temporarily pause sales as well while our engineering team is
: confirming the issue and preparing a solution.
: WHAT IS THE PROBLEM?
: We have identified that the two screws that attach the PCIe Riser assembly to
: the chassis may cause an electrical short circuit in the printed circuit
: board (PCB). Repair kits are being prepared that include two new screws that
: address the issue along with instructions to replace them at home.
: WHAT CAN CUSTOMERS DO?
: While we have identified this issue as an extremely rare occurrence, the
: absolute safest approach is to power-down your H1 until a kit is sent out to
: you and the repair is made.
: We will be taking customer information and providing early repair kits as
: soon as this upcoming week. These kits will allow users to make the repair at
: home by replacing both screws that attach the PCIe assembly to the case.
: Customers can reach out through our H1 dedicated contact channels included
: below for more information.
: WHAT ELSE DO CUSTOMERS NEED TO KNOW?
: We are working closely with the US Consumer Products Safety Commission (CPSC)
: and the proper global authorities to ensure that we are doing everything we
: can to help NZXT customers. The CPSC’s function is to help people use
: products safely and we have been adhering to their strongly recommended
: schedule for releasing information to our suppliers and to the public. We
: take this issue seriously and are working as quickly as we can to address it.
: HOW DO CUSTOMERS GET IN TOUCH IF THEY HAVE ANY OTHER QUESTIONS?
: We appreciate everyone’s patience. For direct contact, customers can contact
: our Customer Support team via the provided number and email address.
: Please direct inquiries regarding the H1 Issue to:
: Phone: 1-888-965-5520 (Mon – Fri, 8am – 6pm PST)
: Email: [email protected]
https://youtu.be/9XIKOSrQdQ0
https://youtu.be/fjUscSRLwks
Gamers Nexus有解释发生什么事了，刚刚边工作边当podcast听所以只大概说一下大纲
本肥对电路的知识只到高中物理，有错请小力鞭
简单来说就是PCB设计不良，12V供电层跟螺丝孔之间的绝缘太薄
螺丝锁孔也没有另外强化抗磨损
导致在锁螺丝时如果角度或施力不对，甚至只要多拆装几次就会导致绝缘被破坏
12V就会从PCB漏到金属螺丝上跑到机壳，再从机壳跑到主板托盘，最后回到PSU形成短路
从影片可以看出只要拆装两次就能把PCB刮的乱七八糟
这问题要治本只能召回这批问题延长线，换成绝缘设计没问题的版本
但NZXT给出的解法是把金属螺丝换成塑胶螺丝
并且从影片看，新的塑胶螺丝为了防止磨损PCB故意做的比较松
这样虽然能稍微避免磨穿绝缘层(在受力的情形下塑胶螺丝依然可能磨损PCB)并断开回路
但没解决PCB的绝缘太薄的根本问题
将来要是有人不知道或忘记而用一般的金属螺丝固定
比如不知道这回事的人可能会以为那个松松的塑胶螺丝只是塞子
或是二手买家用自己的螺丝，或者把延长线拿去其他地方用一样会有问题
虽然短路不会立刻造成问题，但是只要条件对了就会烧起来
影片里是用一根很细的漆包线模拟
我想到现实中的可能情况是灰尘+水气
只要螺丝上积灰够厚加上湿气就会形成回路
这时候阻抗最大的灰尘就会成为起火点
而且要弄到这情况通常不会太快，但确实可能发生
话说NZXT台湾代理还蛮不错的
送更新零件的反应很快
一堆外国买家反应从去年感恩节到现在连塑胶螺丝都没收到
因为NZXT用的是最便宜的寄送方式
Gamer Nexus也骂说NZXT态度很消极
两部影片间隔一周是因为他们期待NZXT给出更好的解法
但是走正规管道反映被冷处理
最后他们直接写信给CEO，列出测试结果、肇事原因跟塑胶螺丝可能衍生的问题
结果被打哈哈敷衍过去
气到GN直接写了封措辞强烈的信回复CEO说你们在逃避问题
而且别想找公关把我压下去
然后他们决定直接发片要求NZXT召回那批延长线
更有趣的是上次NV事件的苦主Hardware Unboxed在下面表示：
“当我们正在讨论的时候，NZXT正在把你们从圣诞卡片名单上划掉”
GN回复：
“我们来比赛谁先被整个业界封杀，毕竟我们都被华擎加入黑名单了”