目前欧美正在过火鸡节的当下，美商恩杰发表了NZXT所附的PCIE延长线
固定在PCB上的螺丝可能产生火花烧机，并提出了寄送维修套件(螺丝)
的解决办法，目前的建议是即刻关机直到收到维修套件为止，目前还在
跟美国消费品安全委员会(CSPC)讨论下一步作法是什么
在此呼吁有用NZXT的乡民赶快关机啊，虽然目前只有少于10台发生的案例
目前原价屋还是有上架，还在组装的乡民赶快停止啊，不知道Youtuber
网红们什么时候会出来呼吁安全?都烧机了竟然还没全面招回换机或维修?
以下新闻来源https://blog.nzxt.com/details-on-h1-case-safety-issue/
WHAT’S GOING ON?
We’ve identified an issue with the H1 case where a short on the PCIe riser
cable connection can lead to a potential safety hazard. This issue has
currently affected fewer than ten H1 cases.
To be extra cautious, we have paused sales on NZXT & NZXT BLD and asked
resellers to temporarily pause sales as well while our engineering team is
confirming the issue and preparing a solution.
WHAT IS THE PROBLEM?
We have identified that the two screws that attach the PCIe Riser assembly to
the chassis may cause an electrical short circuit in the printed circuit
board (PCB). Repair kits are being prepared that include two new screws that
address the issue along with instructions to replace them at home.
WHAT CAN CUSTOMERS DO?
While we have identified this issue as an extremely rare occurrence, the
absolute safest approach is to power-down your H1 until a kit is sent out to
you and the repair is made.
We will be taking customer information and providing early repair kits as
soon as this upcoming week. These kits will allow users to make the repair at
home by replacing both screws that attach the PCIe assembly to the case.
Customers can reach out through our H1 dedicated contact channels included
below for more information.
WHAT ELSE DO CUSTOMERS NEED TO KNOW?
We are working closely with the US Consumer Products Safety Commission (CPSC)
and the proper global authorities to ensure that we are doing everything we
can to help NZXT customers. The CPSC’s function is to help people use
products safely and we have been adhering to their strongly recommended
schedule for releasing information to our suppliers and to the public. We
take this issue seriously and are working as quickly as we can to address it.
HOW DO CUSTOMERS GET IN TOUCH IF THEY HAVE ANY OTHER QUESTIONS?
We appreciate everyone’s patience. For direct contact, customers can contact
our Customer Support team via the provided number and email address.
Please direct inquiries regarding the H1 Issue to:
Phone: 1-888-965-5520 (Mon – Fri, 8am – 6pm PST)
Email: [email protected]