九月底时曾与捷星航空客服联系,给与“航班因应COVID-19疫情造成无法正常航行,会在出
发前一个月至半个月前通知后续动作。”
今日收到邮件通知已经可以退票。(代金券)
我是台北大阪航线,11月出发。
请有订捷星航空的朋友翻找一下邮件喔。
We’re sorry to let you know that we’ve significantly reduced the number of Jet
star Asia scheduled services. As such, your flight/s on booking xxxxx have been
cancelled and we are unable to accommodate you on an alternative service.
We’ve made this decision in response to the evolving Coronavirus (COVID-19) sit
uation, including various government-imposed travel restrictions beyond our cont
rol.
As a result, we’re offering customers a Jetstar credit voucher to the full valu
e of their untraveled booking.