※ 引述《sss5 (opp)》之铭言：
: 回台第2天联络了skype线上客服
: 告知可以使用捷星澳洲官网进行线上申请交通/住宿/早餐的补助
: 捷星澳洲官网:http://www.jetstar.com/au/en
: 申请步骤:
: 首页右上角“HELP”→ “contact us”→ “Complaints and compliments”→ “Start
: Live Chat”
: 进行线上对谈，需要使用英文
: 他会和你要全名、航班号、email跟手机进行确认
: 尔后他会要求你直接在那个视窗上传收据(所以要先拍上传)
: 之后提供以下的银行资讯:
: Bank Name:
: Bank Code:
: Account holder address:
: Branch number:
: Account Name:
: Account number:
: SWIFT Code:
: 之后… 就等15个工作天啦啦啦啦...
: 或者可以直接写一写用表格方式传真至捷星
: 希望大家都可以顺利拿回补偿!
经过两次的email跟线上填单
得到回复了
Thank you for your response dated 10 November 2016.
I have reviewed your receipts and on this occasion, I am happy to provide you
with a TWD 3,993 refund which consists of JPY 1,955 (TWD 595) for meal, JPY
1170 (TWD 356) for transportation and JPY 10,000 (TWD 3042) for taxi expense
as a further gesture of goodwill. Please allow 15 business days for the
refund to be processed to your nominated bank.
Thank you again for taking the trouble to follow this up with us. I very much
hope we see you again soon, and that things go more smoothly the next time
you travel with us.
Yours sincerely...
可是我半夜出租车搭了18000 QQ
看来只能往旅游不便险丢了
希望搭这班的板友都可以顺利拿到退款...