刚刚呢,发了封信给jalan反应此问题,就看jalan怎么解决,其实我是想放过
コンフォートホテル啦,.毕竟这有可能是内部员工出错,而且这错还横跨了
好几个月,该饭店损失应该相当庞大,我担心的是这个员工会不会没头路了....
不过还是看一下jalan怎么回应吧,底下是我的信件内容
we have booked a room on Oct 02 in コンフォートホテル大阪心斎桥,
but received a mail from the hotel this noon to inform us that the
price we got is wrong, and ask us to accept a new price of the room
charge. My question is "According to your policy 3-2 変更前に利用
契约が成立したユーザーには変更前の利用料金が适用されます, this
booking should be no problem. Would you please check this case and
confirm with the hotel why they change the price of the charge after
a formal conclusion of contract.
This violates the contract and your policy, also losing
our trust with your service. Thanks!
The files are uploaded, and you can refer to the documents by
clicking the following links :
Apology from Hotel : http://tinyurl.com/l23xqpr
My booking sheet : http://tinyurl.com/n76ecqg