10月底买了床单外罩跟同系列2个枕头套
收到时不但颜色跟网站上照片差异甚大,像是洗过大褪色
仔细一看还发现枕头套有一不明污渍.
用生涩的英文信件往来后, 客服回信:若我想保留商品折给我 5€
才 5€... 枕套一组 20€,同套的床罩 84€
第一次在la redoute买价格不便宜的东西~ 竟如此失败!
毕竟生产脏枕头套的厂商, 我也不想用同家的床单.
是否有网友有相关经验能提供.... 先感谢!
我希望la redoute能负责DHL退回运费呀 .... Orz 只能依赖google法文翻译,好想死!
再也不敢在la redoute 买单价超过 10€的物品了.
==================< 以下是烂英文询问客服 >=================================
我:
There is the photo see the attach file.
Because the dirty.... I don't want to use this item on the bed,
so the whole set still No unpacking.
I can't trust those HOUSSE OREILLER were made in a clean factry.
Please help me to return, or other suggestions..... thanks!!
客服:
Dear Madam,
I apologize again for the inconvenience.
Thank you for the photo.
I propose a financial compensation of 5€ if you wish to keep this item.
Thank you for your understanding.