事情是这样的 (有点复杂 麻烦大家帮我解答了...
去年11月从Society6网站订了四件衣服(以前有买过)
因为迟迟没送达 所以就跟客服反应
不知道是什么原因 补寄了两三次 还是没有送到
就这样耗了大半年
我就想说干脆退掉算了
他也很干脆地回复我说帮我取消订单 然后退款到原帐户
又等了半个月 也打去信用卡公司问了 始终没有收到款项
后来再度询问客服 他说因为超过180天所以没办法退
要送我100gift card (以下,应该没有解读错误吧?)
I am really sorry, it looks like our Paypal Merchant System was unable to
process a refund for any order older than 180 days.
Unfortunately, your order was just passed the 180 day mark when the refund
request was processed.
I can offer you a $100.00 Gift Card for the inconvenience.
Please let me know if you would like me to proceed with a Gift Card.
看到这火都来了.. 我只是想要衣服或者原本的钱啊!!
我就用破英文跟他说了
他接着回我这篇
Unfortunately, this order has been cancelled in our system and we are unable
to resend it.
If you would like to place a new order for this item, reply to this ticket
with your new order number and I can issue a refund for it.
但我看不太懂他的意思
请问他是说要我再买个东西产生订单他再退我钱吗？
这样我新买的东西它也会退吗？
真是太曲折离奇 第一次买东西买成这样...
文有点长 不好意思麻烦大家了...