https://www.facebook.com/EVAAirUS/
简单的来说就是拒绝同志一家人含女儿一同优先登机。究竟是灭火还是加油呢？
EVA Air and especially our San Francisco International Airport team sincerely
apologize to Mr. Cobb, his husband and their daughter for their experience.
EVA has a zero-tolerance policy for discrimination of any kind. EVA Air is an
inclusive company and we welcome all families. It is our policy that
passengers traveling with infants or children can have priority boarding. The
policy does not limit the number of accompanying adults or specify the
relationship to the infant or child.
To prevent a congested and unsafe jet bridge on our September 1 flight, the
gate agent incorrectly informed passengers requesting priority boarding that
family boarding would be restricted to a one adult, one child ratio. We
apologize for the unfortunate event to all parties involved. EVA is reviewing
our diversity training with our airport staff and agents to ensure this does
not happen again.