软件版本：Avira Antivirus Pro 15.0.2011.2022
作业系统：Win10 家用版 1909 (OS Build 18363.1198)
问题描述：
小红伞于本周四(11/19)早上开始无法更新，虽然网络状态一切正常，防火墙也未更动
但错误讯息显示为互联网连线失败、因此无法更新。
目前防毒软件仍未到期，请教大家该如何设定以使得更新作业能正常执行，谢谢大家~
错误报告：
Avira Antivirus Pro Updater
Complete product update
Creation time: Saturday, November 21, 2020 11:19:03 AM
Operating system:
Windows 10 Home () [10.0.18363] 64 bit
Product information:
Product version: 15.0.2011.2022
Updater: C:\Program Files (x86)\Avira\Antivirus\update.exe 15.0.2010.1999
Update resource: C:\Program Files (x86)\Avira\Antivirus\updaterc.dll 1.0.2004.608
Library: C:\Program Files (x86)\Avira\Antivirus\update.dll 15.0.2010.1999
GUI: C:\Program Files (x86)\Avira\Antivirus\updgui.dll 15.0.2009.1990
Temp Directory: C:\ProgramData\Avira\Antivirus\TEMP\UPDATE\
Backup folder: C:\ProgramData\Avira\Antivirus\BACKUP\
Installation Directory: C:\Program Files (x86)\Avira\Antivirus\
Updater folder: C:\Program Files (x86)\Avira\Antivirus\
AppData folder: C:\ProgramData\Avira\Antivirus\
Connection settings:
- Connection type: Web server
- Transfer type: Existing connection
- Proxy settings: No proxy
11/21/2020,11:19:03.226 [UPD] [INFO] Get product file from update server using direct connection.
11/21/2020,11:19:04.089 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:07.091 [UPD] [INFO] Get product file from update server using direct connection.
11/21/2020,11:19:07.952 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:13.954 [UPD] [INFO] Get product file from update server using direct connection.
11/21/2020,11:19:14.812 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:23.817 [UPD] [INFO] Get product file from update server using direct connection.
11/21/2020,11:19:24.718 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:24.719 [UPD] [INFO] Get product file from update server using system proxy.
11/21/2020,11:19:25.624 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:28.626 [UPD] [INFO] Get product file from update server using system proxy.
11/21/2020,11:19:29.525 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:35.527 [UPD] [INFO] Get product file from update server using system proxy.
11/21/2020,11:19:36.415 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:45.418 [UPD] [INFO] Get product file from update server using system proxy.
11/21/2020,11:19:46.334 [UPD] [ERROR] Connection to Avira update bridge failed: SSL peer certificate or SSH remote key was not OK. Error Code: 51. Check your Internet connection or proxy settings.
11/21/2020,11:19:46.335 [UPD] [ERROR] Missing settings from updater bridge: No filename list and update server is available.
11/21/2020,11:19:46.336 [UPD] [ERROR] No Internet connection.
Summary:
********
0 Files downloaded
0 Files installed
Saturday, November 21, 2020 11:19:46 AM
The update failed! Error: 4