※ 引述《kaido (凯豆)》之铭言：
: 之前因为地址问题没收到包裹
: 后来在2/5收到了ASOS收到退货的来信
: 以下节录
: However, the info on your returns paperwork was incomplete or the paperwork
: wasn’t included, so we don't know why you're returning your goods.
: To be on the safe side, we've issued a refund back to the payment method that
: was used to place your order. Your refund can take 10 working days to reach
: your account, depending on your card issuer or bank.
: 这基本上就坐等银行刷退了吗~?
: 因为刚好遇到春节假期所以想询问一下有相同经验的板友~
我信箱也是先收到一封Title为 Confirmation of Return from ASOS的E-mail
我这张订单是12/27出货的，收到这封信之后我有到Facebook上问ASOS能否重新递送包裹
以下是回复的讯息:
I can see that this one was returned back to us, this may be simply down to
human error or there may be an issue with the address so it's worth double
checking the one we have for you. As we've already sent over the refund we're
unable to send the order back out to you.
没有办法将未成功递送的包裹再重新寄一次给我，只能直接等退款
他们也发现他们系统有地址上的错误，这个从ASOS他们Facebookg上的访客Post可以看到
不只有台湾，很多人都留言说超过工作天仍然没有收到包裹。